Help Request Portal
The Help Request Portal is a central hub where users can view a catalog of Penn State IT services, request services, report issues, and submit tickets to get help.
Visit the Help Request Portal to get started.
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The IT Service Desk provides troubleshooting and help with such services as Penn State Access Accounts, Canvas, and more to Penn State students, faculty, and staff members.
University Park Hours and Locations:
W130 Pattee Library Knowledge Commons
Fall and Spring Hours
只需这样做，就没人能追踪到你的通信了 - huanqiu.com:2021-11-4 · 如果用移动VPN，当别人截获你的通信数据时，那他也只能追踪到VPN服务器的所在地，而无法追踪到你使用街区咖啡店或者图书馆无线网时的实际IP地址。
Saturday, and Sunday: 10:00 a.m.–10:00 p.m
Summer
204 Wagner Building
Monday–Friday: 8:00 a.m.–10:00 p.m.
Additional Service Desk Locations
While the IT Service Desk serves all locations, many of the colleges and campuses offer support for local users. The following are IT service desk locations and resources across Penn State campuses.
For 24-7 support contact:
Chat: 工信部：给创联VPN颁发首批业务销售许可证为虚假 ...-华龙网:2021-7-8 · 据中国之声《全国新闻联播》报道，工信部辟谣“给创联VPN颁发首批业务销售许可证”为虚假消息，报道所涉公司未获得工信部或各通信管理局颁发 ...
Live chat is available 24-7, except during campus closures and holidays, for authenticated students, faculty, and staff.
Phone: (814) 865-HELP (4357)
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The IT Public Knowledge Base consists of how-tos, step-by-step instructions, general information, and frequently asked questions about many technology services.
Visit the Public Knowledge Base to learn more.
Training
IT Learning and Development
IT Learning and Development (ITLD) provides free, online, live, and self-paced training resources for Penn State students, faculty, and staff members.
Visit the ITLD website for more information.
Tech Tutors
Tech Tutors are available for personalized training on such software titles as Adobe, Microsoft, Sites at Penn State, WikiSpaces, and more. Tech Tutors are available in person or online via chat and screen sharing.
Visit the Tech Tutors website to learn more.